Vacatuures

Wiseway Services is seeking a dedicated and customer-focused individual to join our team as a Customer Service Personnel. In this role, you will be the primary point of contact for our valued customers, providing exceptional service and support.

Responsibilities:

• Respond to Customer Inquiries: Handle incoming customer inquiries, complaints, and feedback via phone, email, or chat in a professional and timely manner.
• Product Knowledge: Develop a deep understanding of Wiseway Services' products and services to effectively assist customers and provide accurate information.
• Order Processing: Process customer orders, track shipments, and ensure timely delivery. Address any issues related to order fulfillment.
• Issue Resolution: Resolve customer concerns, issues, or complaints effectively. Escalate complex problems to the appropriate department for resolution.
• Customer Education: Educate customers on product features, usage, and troubleshooting techniques to enhance their overall experience.
• Maintain Customer Records: Update and maintain accurate customer records in the company's database, including contact details, interactions, and service history.
• Collaboration: Work closely with other departments, such as Sales and Logistics, to ensure a seamless customer experience.

Requirements:

• Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with customers and team members.
• Customer Focus: A genuine passion for providing excellent customer service and a commitment to exceeding customer expectations.
• Problem-Solving Skills: Proven ability to identify and solve problems quickly and efficiently.
• Adaptability: Ability to adapt to changing priorities and handle multiple tasks simultaneously.
• Team Player: Collaborative mindset and willingness to work as part of a dynamic team.
• Previous Customer Service Experience: Previous experience in a customer service role is preferred.

How to Apply:

To apply for the position of Customer Service Personnel at Wiseway Services, please send your resume and a cover letter highlighting your relevant experience to info@wisewayservices.com Please include "Customer Service Application" in the subject line.

Wiseway Services is an equal opportunity employer and encourages individuals from all backgrounds to apply.

As a Hotel Housekeeper at Wiseway Services, you will play a crucial role in ensuring the cleanliness and comfort of our hotel rooms. Your attention to detail and commitment to maintaining a high standard of cleanliness will contribute to the overall satisfaction of our guests.

Responsibilities:

1. Room Cleaning:
   • Perform cleaning duties in guest rooms, ensuring that all areas are cleaned and sanitized according to established standards.
   • Change bed linens, replace towels, and replenish guest amenities.
2. Common Area Maintenance:
   • Clean and maintain common areas such as hallways, lobbies, and public restrooms.
   • Ensure a tidy and welcoming environment for guests.
3. Laundry Management:
   • Sort, wash, and fold linens and towels.
   • Ensure the proper storage and organization of linens and cleaning supplies.
4. Guest Interaction:
   • Respond promptly to guest requests and inquiries.
   • Provide assistance and information to guests in a courteous and professional manner.
5. Quality Control:
   • Conduct regular inspections of rooms to ensure cleanliness and compliance with company standards.
   • Report any maintenance issues or repairs needed to the appropriate department.

Qualifications:

• Previous experience in hotel housekeeping preferred.
• Knowledge of cleaning techniques and materials.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.
• Physical ability to lift and move objects, stand for extended periods, and perform cleaning tasks.

Benefits:

• Competitive salary
• Health and dental insurance
• Employee discounts on hotel services
• Opportunities for career advancement

If you are a detail-oriented individual with a passion for hospitality, we invite you to apply for the Hotel Housekeeping position at Wiseway Services. Join our team and be a part of creating exceptional guest experiences.

How to Apply: To apply, please send your resume and cover letter to the forms below or contact us through email.

Wiseway Services is seeking dedicated and reliable individuals to join our team as Dishwashers. As a Dishwasher, you will play a crucial role in maintaining a clean and sanitary kitchen environment, ensuring the highest standards of cleanliness and hygiene are met.

Responsibilities:

• Dishwashing: Operate industrial dishwashing equipment to clean dishes, utensils, pots, and pans.
• Sanitization: Ensure all kitchen equipment and surfaces are thoroughly sanitized according to health and safety standards.
• Organization: Maintain an organized and efficient dishwashing area, including the proper storage of clean dishes.
• Collaboration: Work closely with kitchen staff to ensure a smooth flow of dishwashing operations.
• Adherence to Standards: Follow all health and safety guidelines and maintain a high level of cleanliness in accordance with industry standards.

Requirements:

• Previous experience as a dishwasher is preferred but not required.
• Ability to operate industrial dishwashing equipment.
• Physical stamina and ability to stand for extended periods.
• Strong attention to detail and a commitment to cleanliness.
• Flexibility to work in a fast-paced environment.

How to Apply:

Interested candidates should submit their resume and cover letter

As a Cleaner at Wiseway Services, you will play a vital role in ensuring the cleanliness and hygiene of our clients' spaces. You will be responsible for performing a variety of cleaning duties to maintain a pristine environment. The ideal candidate is detail-oriented, reliable, and dedicated to upholding high standards of cleanliness.

Responsibilities:

• Perform general cleaning tasks, including sweeping, mopping, dusting, and vacuuming.
• Clean and sanitize restrooms, kitchen areas, and common spaces.
• Empty and dispose of trash receptacles.
• Wipe down surfaces, including desks, tables, and appliances.
• Report any maintenance or repair issues to the supervisor.
• Follow established cleaning schedules and procedures.
• Ensure all cleaning equipment and supplies are properly maintained and stored.
• Adhere to health and safety guidelines.

Requirements:

• Proven experience as a cleaner or janitor preferred.
• Knowledge of cleaning chemicals and equipment.
• Ability to work independently and efficiently.
• Strong attention to detail.
• Excellent time management skills.
• Physical stamina and the ability to lift/move heavy objects.
• Good communication skills.
• High school diploma or equivalent.

Benefits:

• Competitive salary
• Health and dental insurance
• Training and development opportunities
• Friendly and inclusive work environment

How to Apply: Interested candidates are invited to submit their resume and cover letter